Answers to all your questions about g bajee

g bajee's VIP program is structured across three tiers: Bronze, Silver and Gold. Each tier comes with weekly cashback, which is a significant benefit for regular players. The higher the tier, the higher the cashback rate. Additionally, higher-tier members receive priority support and special promotional offers — all in all, rewards for playing regularly at g bajee come directly to your balance.

Cashback is calculated on weekly net losses — that is, a fixed percentage of what remains after subtracting total winnings from total losses for that week is returned as cashback. For example, if a Silver tier member has a net loss of ৳20,000 in a week, they will receive ৳200 cashback at a rate of 1.0%. The maximum weekly cashback is 0.5% for Bronze, 1.0% for Silver and 1.5% for Gold.

All three tiers are part of g bajee's VIP structure. Bronze is the first level — up to 0.5% cashback per week. At Silver, you can get up to 1.0% cashback. At the top is Gold — up to 1.5% weekly cashback. Benefits increase at each tier, and higher tiers come with special offers and services.

Playing regularly and actively at g bajee moves your tier up. Placing more bets and staying active on the platform for longer leads to your account status being reviewed, and if eligible, you will be promoted to the next tier. There is no specific turnover threshold — regular and genuine participation is the main consideration. Contact the support team for more details.

g bajee cashback is added to your account balance. There are no additional wagering requirements on cashback, which is why it is especially valued by regular players. Once added to your account, you can use that balance to play or withdraw it via bKash, Nagad, Rocket, Upay or bank transfer once the minimum of ৳500 is reached.

No, only one g bajee account per person is allowed. Creating multiple accounts using the same mobile number, national ID or payment account may result in those accounts being closed and the associated balances forfeited. Use a single account and contact the support team directly if you run into any issues.

Usually there is no problem — you can g bajee Login from any device with the correct username and password. However, for security purposes, logging in from a new device may require OTP verification or additional security steps. Make sure you have access to your registered mobile number, as the OTP will be sent to that number.

Registration requires an active Bangladeshi mobile number, an email address and your real name and date of birth. Under g bajee's rules, only individuals aged 21 or above may open an account. National ID or passport details may be requested during account verification.

Use the "Forgot password?" option on the login page. Enter your registered mobile number or email address and an OTP or reset link will be sent. Use it to set a new password. If the process does not complete, contact g bajee's live chat support — they will verify your identity and assist you.

Some details — such as your registered name and date of birth — cannot generally be changed as they are linked to identity verification. However, if you need to update your email, mobile number or password, go to account settings or contact g bajee support. Identity verification will be required before any changes are made.

g bajee treats responsible gaming as a priority. If anyone feels they are losing control over their gambling, they can contact our 24/7 live chat support right away — the team will help with tools such as cooling-off, self-exclusion, and setting deposit limits. Family members who are concerned can also reach out to support.

Yes, as part of responsible gambling you can request to set your own daily, weekly or monthly deposit limits. Once a limit is active, it will not be possible to deposit beyond the set amount. Increasing a limit generally requires waiting through a cooling-off period, but reducing it takes effect immediately.

No. All services at g bajee are strictly for people aged 21 and above. Age is verified when opening an account, and transactions may be held until identity is confirmed. Accounts found to be operated by minors will be closed, and decisions regarding any associated balance will be made based on the circumstances.

Cooling-off means temporarily closing your account for a set number of days — for example, from 24 hours to a few weeks. Self-exclusion is a longer-term break, sometimes permanent. Both can be activated through g bajee support. You can also request that promotional messages be stopped during a self-exclusion period. For full details, see the Responsible Gaming page.

Some warning signs are: betting beyond your means, chasing losses with more bets, neglecting daily responsibilities or family because of gambling, or feeling unable to stop. If you experience any of these, take a break and contact g bajee support. Professional help can also be sought if needed.

After a bonus has been added to your g bajee account, you may request cancellation through support, but if bets have already been placed using the bonus, different cancellation rules may apply. Cancelling a bonus may result in the bonus balance and any winnings earned from the bonus being removed. It is a good idea to read the Terms & Conditions before making a decision.

Wagering means multiplying the bonus amount by a set multiplier. Example: deposit ৳1,000 and receive a 150% bonus = ৳1,500 bonus, making your total balance ৳2,500. Wagering = ৳1,500 × 15 = ৳22,500. This means you must place a total of ৳22,500 in bets before withdrawing winnings from the bonus. Every bet placed will count towards completing the wagering requirement.

Most slot games and live casino games at g bajee contribute to wagering calculations. However, the contribution rate may differ for some games — slots generally count at 100%, but certain table games or fishing games may count at a lower rate. Check the bonus terms or ask the support team for the exact list.

After opening a new account at g bajee, you can receive a 150% bonus on your first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳100 is enough to claim this bonus. The option to claim the bonus is on the deposit page or in the promotions section. Keep in mind the welcome bonus has a 15x wagering requirement — depositing ৳20,200 gives a bonus of ৳15,000 and wagering of ৳15,000 × 15 = ৳2,25,000.

Yes, g bajee bonuses have a set expiry period. If wagering is not completed within that period, the bonus and any winnings earned from it will be removed. The expiry is stated in each bonus's terms. Read the expiry before claiming a bonus and plan to complete the wagering on time.

Yes, a "Pending" status is completely normal. After a request is submitted, the g bajee team reviews it — this process is usually completed within 5 to 30 minutes. If it remains pending for more than 30 minutes, please let us know via live chat. If your account verification is not complete, withdrawals may take longer.

When withdrawing from g bajee via bKash, Nagad, Rocket, or Upay, funds generally arrive within 5 to 30 minutes. The same timeframe applies to bank transfers. The minimum withdrawal amount is ৳500. If there is any delay, please contact us via live chat.

Yes. g bajee operates 24 hours a day, 7 days a week, so withdrawals are processed at night and on public holidays alike. The usual 5–30 minute timeframe applies at any time of the week. However, for bank transfers, the bank's own operating hours may have some effect.

No — winnings earned from a bonus cannot be withdrawn directly. Bonus winnings only become withdrawable once the wagering requirement has been completed. Example: a ৳1,500 bonus requires 15x = ৳22,500 in total bets. Once wagering is done, winnings can be withdrawn via bKash, Nagad, Rocket, Upay or bank transfer.

A "Verification required" message means account identity verification has not yet been completed. Contact g bajee support via live chat and submit a copy of your national ID or passport. Once verification is done, the withdrawal process will proceed normally. This verification is mandatory for security purposes.